NYSC!!!!

Yet- Another happy member....

This complaint is about NYSC. Back to April 14, I went to NYSC located on 34 West and 14th St, New York, and I signed up for one year membership. At the front desk a lady escorted me to the sales associate who took care of me, he offered me a membership for one year at the monthly fee of $85.85, which I accepted, and signed the contract. After I signed up for the membership, and went through all the frustrated situation such: bad information, bad service from the trainers, wrong physical check (the trainer told me that I suffered from highblood pressure, which was false, I had to bring a letter from my Dr. stating that I was in good health conditions), victim of thief in the locker rooms ( I tried to documented and they told me that they don't use lost items forms), and other situation that doesn't worth being mention here; I continued with my membership.After certain period of time and due the fact of my job ( I didin't have time to go to the Gym, and not being satisfied for the GYM, my co-worker found in the Internet a better contract with this GYM fro $61.00) I decided to transfer my membership to my best friend (..I almost lose him for this), my suprise was when I was doing the transfer to my friend, the same sales associate that enrolled me, he charged me $29.00 for the processing fee..this wasn't in the contract, I complaint,and showed him copy of the contract where state that " I also understand that my membership is transferable" but doesn't say that will be a charge for this, after complaint I refused to pay for the "hidden" charge, the sales representative told me "If you don't pay we will take you to the Court" What??? now I will go to the court for complaint.. I was so upset that I told him "OK right charge me" and I ended up paying the $29.00 and the guy told me "If I were you I will hire a lawyer because what the GYM is doing is not legal" ; Now an employee of this GYM is giving an advice and confirming that NYSC is not a serious company.On March 03/2005 my friend called to NYSC billing department -1800-606- 0808 and spoke to an associate to confirm that his membership was due on Apr 14/2005. The associate confirmed the date of the expiration of the membership, and offered him if he wanted to cancel. My friend told him that he will cancel the membership by mail, as they directed on the contract and another surprise, the agent told him " If you send the letter, even certified, they will not process your cancellation" my friend was so confused that asked why, and he said " The best way is to cancel by phone, due the lack of organization in this company, I recommend you to do it by phone and the cancellation confirmation will be mailed to you" Here is, another employee talking bad against NYSC, my friend told him " Guy If I were you I'll quit and I'll start look for another job" which he responded " Don't worry sir that's what I'am doing", well my friend admited that this agent was honest and he followed his advice.These are the reason that we won't recommend NYSC as a company to make business nor trainiing with; hidden charges, bad customer service, no safe place, unloyal employees and many , many things that makes NYSC deserve the name " New York Sh.. Club", my recommendation "DON'T WASTE YOUR MONEY"
Have a Nice Day!
Tony C